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Service Design and Customer Experience with Ali McGill
Alasdair McGill is the founder of many organisations including Ashton McGill, an incredible organisation that transforms owner managed businesses through service design and customer experience. The whole world of service design and customer experience is becoming a topic that we all need to address in business so let’s go ahead and do that. Enjoy!
Using Amazon For Ecommerce with Ben Laing
He calls himself an online marketing consultant. I call him an Internet genius. Welcome to today’s episode, where I am joined by the incredible Ben Laing. Ben has an online marketing consultancy based in Fife, Scotland, where he helps businesses make sales on the Interwebs, using web design, SEO, and e-commerce, specifically through Amazon. Very interesting stuff. We all love sales.
How To Deal with The Grammar Police with Denise Cowle
How I like to think of Denise is a superhero that saves us from the grammar police. Today we’re going to be learning a little bit more about her superpowers and how we can get our hands on those. I hope you enjoy.
Facebook Advertising with Gavin Bell
Though about Facebook advertising for your small business? Here's the low down on how to get started and some of the key benefits advertising can provide for you. I hope you enjoy. If you have any questions at all, comment below or reach out on social either with Gavin (@MrGavinBell) or myself (@ChloeForbesK). We'd love to hear from you.
Creating Better Customers With Chris Marr
Chris, is an industry leader he does some pretty awesome things all over the inter-webs. Nonetheless, and spending 25 minutes with us sharing some huge ideas on the way we run our businesses, and how we can use content marketing to create better customers through helping rather than selling. There’s some serious value bombs dropped in this one so you might want to grab a notepad and pen, do reach out to either Chris or myself afterwards and let’s know how you got on with it. Let’s know what your biggest takeaway is. I hope you enjoy.
How I Create My YouTube Videos
Video marketing can be really overwhelming and a little bit terrifying when you're starting out. Believe me, I've been there. I wanted to share with you my experience getting started in the hope it will help you!